Terms of Service
Last updated: January 1, 20251. Agreement to Terms
By accessing our website or engaging the services of Angelorum Solutions ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Our Services
Angelorum Solutions provides technology services for small businesses, including:
- Website design, development, and launch
- Managed AWS cloud hosting and infrastructure
- Business process automation
- AI tools and integration
- Platform integrations (CRM, booking, payments, etc.)
- Ongoing maintenance, support, and optimization
Specific deliverables, timelines, and scope for each engagement are defined in a written proposal agreed upon by both parties prior to commencement of work.
3. Project Timelines
Timeline estimates provided in proposals are good-faith estimates and may be affected by:
- Delays in client-provided content, assets, or feedback
- Scope changes requested after work has begun
- Third-party service outages or delays
- Technical issues outside our reasonable control
We will communicate timeline changes promptly and work collaboratively to minimize delays.
4. Pricing and Payment
All pricing is custom and provided in a written proposal specific to your project. There are no fixed public prices. Payment terms, including deposit requirements and milestone schedules, will be outlined in your proposal.
Payments are processed securely. Work commences only after receipt of any agreed deposit unless otherwise specified in writing.
5. Refund Policy
Refunds are handled on a case-by-case basis and depend on project stage at the time of cancellation:
- Before work begins: Full refund of any deposit paid
- After work has begun: Partial refund proportional to work not yet completed, at our discretion
- After project delivery: No refund; however, we will address any issues covered under the agreed scope
Monthly hosting and maintenance fees are non-refundable once the billing period has begun. You may cancel with 30 days' written notice.
6. Intellectual Property
Your content: You retain all rights to your business name, branding, content, and materials you provide. You grant us a limited license to use these solely to deliver your project.
Delivered work: Upon receipt of final payment, you own the website, code, and custom assets created for your project. You may not resell the design as a template without our written consent.
Third-party components: Your project may include open-source libraries, stock images, or third-party tools. These remain subject to their respective licenses, which we ensure are appropriately obtained.
Portfolio rights: We reserve the right to display completed work in our portfolio unless you request otherwise in writing.
7. Client Responsibilities
To ensure a successful project, you agree to:
- Provide accurate and complete information about your business
- Supply required content, images, and materials in a timely manner
- Respond to requests for feedback and approvals within 5 business days
- Notify us promptly of any changes to project requirements
- Comply with all laws applicable to your business and its online presence
8. Hosting and Infrastructure
Websites and systems we build are hosted on AWS infrastructure. Included with managed hosting:
- SSL/TLS encryption
- CDN delivery via CloudFront
- Automated daily backups
- Security monitoring and updates
- 99.9% uptime target (subject to AWS SLA)
Hosting fees are billed as agreed in your proposal. Non-payment may result in service suspension with prior notice.
9. Limitation of Liability
To the fullest extent permitted by applicable law:
- Services are provided "as-is" without warranties of any kind, express or implied
- We are not liable for lost profits, lost data, or indirect or consequential damages
- Our total liability for any claim shall not exceed the total fees paid by you for the specific service giving rise to the claim
10. Indemnification
You agree to indemnify and hold harmless Angelorum Solutions from any claims, losses, or damages arising from your use of our services, content you provide that infringes third-party rights, or your violation of these terms or applicable law.
11. Termination
Either party may terminate an engagement with 30 days' written notice. We may terminate immediately for non-payment or material breach of these terms. Upon termination, you retain ownership of all paid-for deliverables, and we will facilitate a smooth handoff of assets and access.
12. Governing Law
These Terms are governed by the laws of the United States. Any disputes not resolved through good-faith negotiation may be subject to binding arbitration.
13. Changes to These Terms
We may update these Terms periodically. Material changes will be communicated via email. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.
14. Contact Us
For questions about these Terms of Service:
- Email: inquiry@angelorum.tech
- Website: www.angelorum.tech